Home Storage & Living
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Knowledge base
Items & Products
Items & Products
3
Can I view your products at a Showroom or Store?
Are all of your items in stock?
Can I place a bulk order?
Delivery & Shipping
Delivery & Shipping
6
How much will delivery cost for my order?
Why is my postcode not working in the Checkout?
Can you deliver to a PO Box or Parcel Locker?
Can I pick up my order?
Can I get a call before delivery?
View all 6
Order Tracking
4
How can I track my order?
I missed my delivery attempt, what do I do?
Do I need to be available to sign for delivery?
Will I receive an email once my order has been sent?
Checkout & Payments
Checkout & Payments
4
How do I place an order through your store?
What payment methods do you accept?
Do you offer Afterpay?
Do you offer Zip Pay?
Returns & Exchanges
Returns & Exchanges
4
Do you have a refund or return policy?
I've changed my mind, can I exchange my item?
My item arrived damaged, what do I do?
I have received an incorrect item, what do I do?
Privacy & Conditions
Privacy & Conditions
2
Where can I find your store Privacy Policy?
Where can I find your store Terms and Conditions?
General & Technical
Technical Support
2
I didn't receive a Confirmation Email, what do I do?
Do I have an account with Home Storage & Living?
General Information
2
How do I make contact for help and support?
How can I receive a Tax Invoice for my order?
